Summary: ph947 is committed to protecting the personal data of every player on our platform. This Privacy Policy is written in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By using the ph947 platform, you consent to the data practices described in this policy.
01 Introduction
ph947 ("we," "us," "our," "the Platform") operates the ph947 online casino and gaming platform accessible at ph947.one. As the personal information controller of the data you provide to us, ph947 takes its obligations under Philippine data privacy law seriously.
This Privacy Policy applies to all personal data collected from players, visitors, and any other individuals who interact with the ph947 platform — whether through the website, customer support channels, or any other means of communication. It covers what data we collect, why we collect it, how long we keep it, who we share it with, and how we keep it safe.
Please read this policy carefully alongside our Terms & Conditions. If you have any questions about how ph947 handles your personal data, you can reach our Data Protection Officer at the contact details provided in Section 14.
02 Data We Collect
ph947 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, nationality, government-issued ID number |
Account registration, KYC verification, age verification |
| Contact Data |
Email address, mobile number, residential address |
Account communication, support, transaction notifications |
| Financial Data |
GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
Processing deposits and withdrawals, AML compliance |
| Technical Data |
IP address, device type, browser type, operating system, session data |
Platform security, fraud prevention, service improvement |
| Usage Data |
Games played, bet amounts, session duration, login history |
Responsible gaming monitoring, personalization, analytics |
| Communications Data |
Support chat transcripts, email correspondence, feedback submissions |
Customer support, dispute resolution, service improvement |
ph947 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by law.
03 How We Collect Data
ph947 collects personal data through the following means:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access and interact with the ph947 platform, including through cookies, web beacons, and server logs. See Section 7 for more details on cookies.
- Third-party sources: Identity and financial verification data received from KYC service providers, payment processors (such as GCash and PayMaya), and fraud prevention partners, where necessary to verify your identity or process transactions.
- Publicly available sources: In limited circumstances, ph947 may verify information against publicly available records as part of our AML and compliance obligations.
04 How We Use Your Data
ph947 uses your personal data only for legitimate, specified purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Specifically, we use your data to:
- Create and manage your ph947 player account.
- Verify your identity and age (21+ requirement) in compliance with applicable Philippine gaming regulations.
- Process deposits and withdrawals via your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, and others).
- Detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
- Comply with our legal and regulatory obligations, including reporting requirements under Philippine AML laws.
- Provide customer support and resolve disputes or complaints.
- Send you transactional communications, such as deposit confirmations, withdrawal notifications, and account security alerts.
- Send you promotional communications about ph947 offers and bonuses, where you have consented to receive such communications.
- Monitor gameplay patterns to support responsible gaming obligations and identify players who may need assistance.
- Improve the ph947 platform through analytics, performance monitoring, and user experience research.
- Enforce our Terms & Conditions and other platform policies.
Marketing Communications: ph947 will only send you promotional emails or messages if you have opted in to receive them during registration or through your account settings. You may withdraw your consent to marketing communications at any time by updating your preferences in your account or by contacting our support team.
05 Legal Basis for Processing
ph947 processes your personal data on the following legal grounds, as recognized under the Data Privacy Act of 2012 (RA 10173) and its implementing rules:
- Contractual necessity: Processing required to fulfill our obligations under the ph947 Terms & Conditions, including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR-related compliance requirements, and tax reporting.
- Legitimate interests: Processing necessary for ph947's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
- Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Data Sharing
ph947 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
- KYC and identity verification providers: Third-party services engaged to verify your identity and age as required by our compliance obligations.
- Fraud prevention and AML partners: Service providers that assist ph947 in detecting and preventing fraudulent activity and money laundering.
- IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on ph947's behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive.
- Professional advisers: Lawyers, auditors, and other professional advisers engaged by ph947, subject to professional confidentiality obligations.
All third-party service providers engaged by ph947 are required to process personal data only in accordance with ph947's instructions and applicable data privacy laws. ph947 does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.
07 Cookies & Tracking
ph947 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the ph947 website. We use the following types of cookies:
- Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
- Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
- Analytics cookies: Collect anonymized data about how players use the ph947 platform — such as pages visited, session duration, and navigation paths — to help us improve the user experience.
- Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic.
ph947 does not use third-party advertising or behavioral tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ph947 platform.
08 Data Retention
ph947 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
- Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulatory requirements.
- Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
- Customer support communications: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
- Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.
- Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.
When personal data is no longer required, ph947 will securely delete or anonymize it in accordance with our data disposal procedures.
09 Data Security
ph947 implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the ph947 platform.
- Encryption of sensitive data at rest, including financial information and identity documents.
- Role-based access controls ensuring that only authorized ph947 personnel can access personal data, and only to the extent necessary for their role.
- Regular security audits, vulnerability assessments, and penetration testing of the ph947 platform.
- Multi-factor authentication requirements for administrative access to systems containing personal data.
- Incident response procedures to detect, contain, and report personal data breaches in accordance with applicable law.
Data Breach Notification: In the event of a personal data breach that is likely to result in harm to affected individuals, ph947 will notify the National Privacy Commission (NPC) and affected players within the timeframes required under the Data Privacy Act of 2012 and its implementing rules.
While ph947 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ph947 immediately if you suspect unauthorized access to your account.
10 Your Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ph947. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. ph947 will respond to all valid requests within thirty (30) days.